Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
We currently DO NOT accept custom and personalized orders! We hope to bring it back soon! Thank you and sorry for the inconvenience! :)
Difference between Matte Sticker and Removable Matte Sticker
They are both matte but the Removable is less sticky. It is easier to remove from surfaces and leaves no sticky residue.
Do you offer local pick up in Calgary?
Yes, we do! Please message us first to get a "coupon code" for free local pick-up. "Coupon Code" will waive the shipping fee.
Where are you located in Calgary?
We are located in the SE, Penbrooke Meadows area
Lettermail / Letterpost Shipping
We offer free/low-cost shipping for our stickers and decals that are shipped through lettermail/letterpost. This type of shipping does not include tracking and insurance. Please check your mailing address to prevent delayed / missing mail during transit.
Processing Time
As of February 9, 2024, processing time is 1-3 weeks as Phoebe started working full-time on her day job. We will continue to open the shop and provide great products and service. We appreciate your support. Thank you so much!